UNDP Supports the Establishment of One Stop Shop Agreement in Al Tafileh Labor Directorate

Aug 19, 2013

H.E. Dr. Nidal Al Qatamin, Minister of labor and Minister of Transportation and Ms. Zena Ali Ahmed, UNDP Country Director

Amman, 19 August 2013 – The United Nations Development Programme (UNDP) and the Ministry of Labor (MOL) signed a Memorandum of Understanding (MOU) on Monday, to establish a One Stop Shop in Al Tafileh Labor Directorate Employment Section and offer training for the staff to manage and operate the center.

The MOU, which was signed by the H.E. Dr. Nidal Al Qatamin, Minister of labor and Minister of Transportation and Ms. Zena Ali Ahmed, UNDP Country Director, aims at establishing more One Stop Shops in other governorates after evaluating the experience in Al Tafileh and in case of securing the needed additional funding.

The establishment of the One Stop Shop in Al Tafileh is one of the outputs of the “Youth Employment Generation Programme in Arab Transition Countries - Jordan Component - Phase II” project which is financed by the Government of Japan and designed and implemented by UNDP-Jordan to address the complexity of youth unemployment bottlenecks and contributes to poverty reduction and social stability in Jordan. It builds on the experience and lessons learned gained from the successful implementation of the Phase I of the project (March 2012-March 2013). This second phase of the project is currently under the process of implementation in 6 governorates distributed equally in the North (Ajloun, Jerash), Middle (Al- Balqa) and South of Jordan (Maa’n, Karak, Al Tafileh), characterized with high level of poverty and/or unemployment rates. The project is designed to target young people aged 15 to 26 years, with a special focus on recent graduates, school drop-outs or people with university diplomas with the necessary experience and skills that would enhance their marketability and employment opportunities. One Stop Shop approach for providing employment services is recognized as one of the best practices to ensure efficient and effective provision of services to job seekers. Developing a modern employment office that provides employment services in a One Stop Shop is an excellent starting point to enhance collaboration and coordination between the different entities providing employment services in Jordan.

The one-stop-shop is expected to receive around 4000 unemployed youth who are seeking guidance and training. It is expected that 30% of the beneficiaries will be unemployed women. The main objectives of this solution are:

  • Decrease rising unemployment rates in governorates.
  • Empowerment of the youth and women, who are most vulnerable to effects of unemployment, poverty and social disturbances.
  • Provide access to basic high quality employment services such as job placement, job matching, carrier guidance, consultations to vocational education and training programs, in addition to help entrepreneurs in conducting feasibility studies and accessing funds.
Contact information

Ms. Nora Isayan

Communications Officer

Office of UN Resident Coordinator in Jordan


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